How do I set up Self-Exclusion?

Log in to your mym6 account, go to Settings, and select Self-Exclusion — or email support@mym6.bio. We will take care of it for you, and your account cannot be reopened before the set period ends.

Who do I contact if I feel I have a gambling problem?

You can reach mym6 Live Chat in Myanmar language 24/7. You can also email support@mym6.bio. We prioritise every player's wellbeing and will help you with care.

Responsible Gambling Policy

mym6 and Responsible Gambling

Gambling is a form of entertainment. At mym6, we always put our players' wellbeing and financial safety first.

What Responsible Gambling Means

mym6 is a platform that gives players fun entertainment. But when gambling becomes an uncontrolled habit, it can turn into a problem. That is why we give every player tools to set personal limits, manage their time, and control their spending. Responsible gambling means playing on your own terms — and not letting gambling take control of your life.

The policies we have put in place help players plan their gambling in advance. Players can access the Self-Exclusion tool, Deposit Limits, a temporary Time-Out service, and 24/7 support at any time.

Players 21+ Only

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The Protection Tools We Offer

mym6 provides these tools so players can set their own limits.

Deposit Limit

Set your own maximum deposit amount per day, week, or month. It is one of the most convenient tools for anyone who wants to manage their spending.

Time-Out Service

Choose Time-Out when you need a short break. During the selected period you will not be able to access your account, and all gambling activity will be paused.

Self-Exclusion

Self-Exclusion is available for players who want to stop gambling long-term. Once this option is accepted, you will be excluded for the full period and your account cannot be reopened before it ends.

Gambling History Check

You can view your full gambling history inside your account. Knowing how long you have played and how much you have spent helps you make your own informed decisions.

24/7 Support Service

If you have any gambling-related concerns, you can contact our Live Chat at any time. We are ready to help in Myanmar language and by email.

21+ Age Verification

Only players aged 21 and above are allowed to play at mym6. We are different from platforms that let players in without an age check — and that is something we take pride in.

Warning Signs to Watch Out For

If you notice the signs below, problem gambling may already be starting. Take action immediately and use our services.

Warning Signs to Watch For

Increasing bets to try to recover losses
Neglecting family, work, or education because of gambling
Borrowing money you cannot afford to repay in order to gamble
Avoiding having to explain your gambling to others
Wanting to stop gambling but being unable to
Feeling low whether you are gambling or not

If you or someone you know shows one or more of these signs, contact us immediately via Live Chat. We are available 24/7 in Myanmar language.

Check Yourself

Go through the questions below — if you find yourself answering "yes" to several of them, do not wait to get help.

Have you ever felt the urge to keep gambling even though you wanted to stop?

Have you ever had a conflict with family or colleagues because of gambling?

Have you ever bet more to try to win back what you lost?

Have you ever hidden your gambling from family or friends?

Have you ever taken out a loan or asked someone for money to fund your gambling?

Do you often think about gambling even when you are not playing?

These questions are for self-reflection only and are not a substitute for professional advice. If you feel you have a problem, contact us via Live Chat.

How to Use Limit Tools

Log in to your mym6 account and manage these tools yourself. Do not feel embarrassed to ask a support agent — we are here to help.

Set a Deposit Limit

Go to account settings, select Deposit Limit, and enter a daily, weekly, or monthly limit. Any change to your limit will only take effect after the specified waiting period has passed.

Take a Time-Out

If you want a short break from gambling, choose Time-Out. You can set it from 24 hours up to 30 days. During this period your account access and play will be suspended.

Apply Self-Exclusion

If you want to stop gambling for the long term, fill in the Self-Exclusion form and send it to [email protected]. We will process it within 24 hours, and it cannot be cancelled before the agreed period ends.

Get Help via Live Chat

If you have any questions about setting limits, Time-Out, or Self-Exclusion, contact us via Live Chat. We are available in Myanmar language 24 hours a day, 7 days a week.

Play as a Responsible Player

Gambling should be entertainment, not a way to earn income. The tips below will help you play responsibly.

See gambling as entertainment and treat any losses as the cost of that entertainment

Set a budget and a time limit before you play, and stick to them

Never allow children or anyone under 21 to play under any circumstances

Avoid gambling when you are drinking, on medication, or feeling emotionally low

Do not go into debt because of gambling — stop betting with borrowed money immediately

Keep other hobbies outside of gambling and maintain a balanced life

Need Help?

If you feel you have a gambling problem, you are not alone — contact a mym6 support agent immediately via Live Chat, or read our FAQ.

What Can Responsible Players Play?

Players who can keep their gambling in check can enjoy these games on mym6 as entertainment.

Questions About Responsible Gaming

Frequently asked questions about responsible gaming are answered here.

Log in to your mym6 account, go to Settings, and select Self-Exclusion — or email [email protected]. We will take care of it for you, and your account cannot be reopened before the set period ends.

No. To protect players, any increase to a deposit limit only takes effect after a set waiting period. Please keep that in mind. However, a limit reduction takes effect immediately.

mym6 carries out an age check when an account is created. We are committed to allowing only players aged 21 and above to play. If you come across a player under 21, please report it to [email protected].

You can reach mym6 Live Chat in Myanmar language 24/7. You can also email [email protected]. We prioritise every player's wellbeing and will help you with care.

Yes, your account can be used again once the Time-Out period ends. However, we encourage you to set further limits. If you need a longer Self-Exclusion, please contact [email protected].

No. Gambling is entertainment only — it is not a reliable source of income. If you see gambling as an income source, that is a sign of a potential gambling problem, and we encourage you to reach out via Live Chat for support.